Frequently Asked Questions

Everything you need to know about our organic beauty solutions.

Are Mielle Organics products suitable for all hair types?

Yes, while our products are specifically formulated with textured hair in mind, the organic ingredients provide nourishment and strengthening benefits for all hair types and porosities.

How long does shipping take for domestic orders?

Orders are typically processed within 2-3 business days. Once shipped, standard delivery via USPS or FedEx usually takes 3-7 business days depending on your location.

What is your return policy?

We want you to love your results. If you are unsatisfied, we accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return label.

Are your products sulfate-free and paraben-free?

Absolutely. We pride ourselves on using clean, organic ingredients. All of our formulas are free from harmful sulfates, parabens, paraffins, and mineral oils.

Can I track my order after it has been placed?

Yes, once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select international territories. Please check the shipping calculator at checkout to see if your country is eligible.